Vinted Users Express Frustration About Sizing Updates

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.

Digital Channels Response

Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.

The platform stated the revised method more closely matches other platforms.

They have suggested members to check their listings and manually change the size where appropriate, which has left users frustrated.

Size Classification Modifications

Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.

User Accounts

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Required Changes

Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.

Service Background

The app has more than 100 million users, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.

Jeffrey Cohen
Jeffrey Cohen

Helena is a tech enthusiast and software engineer with over a decade of experience in machine learning and web development.